FTDS INDIA PRIVATE LIMITED

Privacy Policy

Effective Date: 10 March 2026

FTDS INDIA PRIVATE LIMITED ("Company", "we", "our", or "us") operates the Agent Service Platform available at https://itfixer199.com, which connects customers with authorized agents who provide laptop and computer system services.

This Privacy Policy explains how we collect, use, and protect information when agents use our website or application.

1. Information We Collect

When agents register or use the platform https://itfixer199.com, we may collect the following information:

Full Name
Email Address
Phone Number
Address and Location Information
Identity Verification Documents (if required)
Service activity details
Login and device information

This information helps us verify agent identity and manage service operations.

2. How We Use the Information

We use the collected information to:

Create and manage agent accounts
Assign service requests from users
Track service performance and completion
Send notifications and platform updates
Improve platform functionality
Comply with legal and regulatory requirements

3. Data Protection

FTDS INDIA PRIVATE LIMITED uses appropriate security measures to protect agent information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee 100% security.

4. Sharing of Information

Agent information may be shared with:

Customers requesting service through the platform
Internal administrators of FTDS INDIA PRIVATE LIMITED
Government or legal authorities when required by law

We do not sell personal information to third parties.

5. Agent Responsibilities

Agents must:

Provide accurate information during registration
Keep their login credentials confidential
Deliver professional and honest services
Follow the guidelines provided on itfixer199.in

6. Data Retention

We retain agent data as long as the account is active or as required under applicable laws.

7. Policy Updates

We may update this Privacy Policy occasionally. Updated versions will be posted on https://itfixer199.com.

8. Contact Information

If you have questions about this Privacy Policy, contact us:

FTDS INDIA PRIVATE LIMITED
Website: https://itfixer199.com
Email: ftdigitalsolutionspvtltd@gmail.com
Phone: +91 8754844270

Terms and Conditions

FTDS INDIA PRIVATE LIMITED

Effective Date: 10 March 2026

These Terms and Conditions govern the use of the Agent Service Platform available at https://itfixer199.com.

By registering as an agent, you agree to follow these terms.

1. Agent Registration

Agents must provide accurate and complete information while registering on agent.itfixer199.in. The company reserves the right to verify agent details before account approval.

2. Agent Role

Agents act as independent service providers responsible for providing laptop and computer system repair services to customers assigned through the platform.

3. Service Responsibilities

Agents agree to:

Provide professional technical services
Complete assigned service requests on time
Maintain respectful communication with customers
Follow the company’s operational guidelines

4. Payments and Commission

Payments for services may be handled through the platform or directly between agents and customers depending on the service model.

FTDS INDIA PRIVATE LIMITED may charge a service fee or commission.

5. Prohibited Activities

Agents must not:

Provide false service updates
Misuse customer data
Perform fraudulent activities
Damage the reputation of FTDS INDIA PRIVATE LIMITED

Violation of these terms may lead to account suspension or termination.

6. Account Suspension

FTDS INDIA PRIVATE LIMITED reserves the right to suspend or terminate an agent account if:

The terms are violated
Fraud or misuse is detected
Repeated customer complaints are received

7. Limitation of Liability

FTDS INDIA PRIVATE LIMITED is not responsible for disputes between agents and customers regarding service quality, payments, or service outcomes.

8. Intellectual Property

All platform content, software, logos, and branding available on agent.itfixer199.in belong to FTDS INDIA PRIVATE LIMITED.

Unauthorized use is prohibited.

9. Modification of Terms

We may update these Terms and Conditions at any time. Continued use of agent.itfixer199.in indicates acceptance of the updated terms.

10. Governing Law

These Terms shall be governed by the laws of India.

11. Contact Information

FTDS INDIA PRIVATE LIMITED
Website: https://itfixer199.com
Email: ftdigitalsolutionspvtltd@gmail.com
Phone: +91 8754844270